キャンセルポリシー
Some items in our store may be offered to you as subscriptions, pre-orders, or try-before-you-buy. This cancellation policy outlines how to change or cancel these types of purchases.
Subscriptions: When you purchase a subscription, you will receive recurring deliveries. These are based on the duration and frequency of your chosen subscription.
Your payment details will be securely stored, and you will be charged for each delivery unless you choose to pay in advance.
Some subscriptions may automatically renew upon expiration. You can cancel if you do not wish to renew. You can cancel or change your subscription at any time. Your order confirmation email is linked to your order. You can manage your subscription from there.
For more details on returns and refunds, please see our Returns Policy. Pre-orders: Pre-orders refer to purchasing out-of-stock or upcoming products that are not currently in stock. We may not collect payment or may collect a partial deposit at checkout, store your payment information, and then ship the goods at a future date and collect the full or remaining payment.
You can cancel a pre-order order that has not yet shipped and for which you have made a partial payment. If the order has already shipped, you cannot cancel the order, but you can request a full or partial refund. For more details on returns and refunds, please see our Returns Policy. Try Before You Buy
When you purchase a product under the Try Before You Buy program, we will authorize your payment method before shipping the order. You can decide whether to keep the product during the trial period. If you do not return the product after the trial period, we will charge your payment method the full amount.